Purchase Conditions

The buyer will pay the price of ServeUp and delivery. Delivery prices are quoted separately for Europe and other countries.

Goods will be shipped within 5 business days of full payment.

If any online order is cancelled, a credit card refund fee will be charged.

If the package is broken or the simulator is damaged, the buyer will file a claim for faulty goods against the carrier.

We will supply everything you need to keep your simulator in good working order.
ServeUp Return Conditions

All claims will be filed within 14 days of the simulator delivery.

If you are not completely satisfied with the goods purchased and desire to return the same, please contact us in advance by phone +33 (0) 6 34 69 30 72 or e-mail serveup3@gmail.com.

Your complaint or return request will be processed within three business days.

The decision taken will be communicated to you by phone or e-mail during this time. If our employee approves the return, please return the unused goods in their original package with a payment slip within 10 days.

Please note that you will be required to pay all costs for return of the goods.

Damaged simulator or simulator with missing or used parts or without proof of payment may not be returned.
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